Terms and Conditions

Effective Date: 8/20/2025

Last Updated: 8/20/2025

1. Acceptance of Terms

By accessing and using the Polymarq platform and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all terms, you may not use our Services. Polymarq Limited operates as an intelligence platform for real-world systems, providing coordination services across infrastructure, IoT systems, and technology solutions.

2. Description of Services

Polymarq provides the following services:

  • Intelligent infrastructure management and coordination systems
  • IoT and AI-driven solutions for real-world applications
  • Digital twin technology and smart system integration
  • Platform ecosystems for multi-stakeholder coordination
  • Telecom and edge computing network solutions
  • Connected mobility and autonomous system services
  • Technical marketplace and professional services

3. User Accounts and Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to:

  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services for any unlawful or prohibited purpose
  • Transmit viruses, malware, or other harmful code
  • Engage in any activity that could damage, disable, or impair the Services
  • Use automated systems to access the Services without permission

5. Intellectual Property Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and technology solutions, are owned by Polymarq Limited or its licensors and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your intended business purposes. This license does not permit you to resell, distribute, or create derivative works.

6. Data Privacy and Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For services involving IoT, infrastructure data, and system integration, you acknowledge that data processing may be necessary for service delivery and system optimization.

7. Service Availability and Modifications

We strive to maintain high availability of our Services but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

8. Payment Terms and Billing

For paid services, you agree to pay all applicable fees as described in our pricing documentation. Payment terms will be specified in your service agreement or order form.

All fees are non-refundable unless otherwise specified in writing. Late payments may result in service suspension.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLYMARQ LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF YOUR USE OF THE SERVICES.

Our total liability for any claims relating to the Services shall not exceed the amount paid by you for the Services in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold Polymarq Limited harmless from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts in Lagos, Nigeria.

12. Termination

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason including breach of these Terms.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will cease immediately.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or network failures.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or by email. Continued use of the Services after changes constitutes acceptance of the new Terms.

16. Contact Information

If you have questions about these Terms, please contact us:

Polymarq Limited

Address: Otasunsmi Street, Ejigbo, Lagos, Nigeria

Website: www.polymarq.com

Company Registration: RC-7204929